zeroWait Experience
TM
MOBILE-FIRST AGENTIC GUEST-FULFILLED JOURNEYS
1. SEARCH & DISCOVER
Engages mobile guests through location-aware, multi-view offer discovery — surfacing hyper-relevant services and reservations at the exact moment of demand. Guests access offers, join queues, and engage physical venues with the immediacy of digital commerce and the tangibility of real-world experience.
3. DELIVER-TO-PRESENCE &
SELF-FULFILLMENT
Micro-location guest presence enables automated service delivery directly to the guest's verified position. Digital services self-fulfill instantly. Physical services route to the guest through Deliver-to-Presence — no names called, no counters, no wait.
2. QUEUE & TRUST
Spatially attested service sessions anchored to physical touchpoints through a privacy-preserving, cloud-edge sensePoint network. Every offer acceptance creates a verified, mutual-authentication handshake between the guest's mobile device and the service node — no third-party app required.
4. PRIVACY BY DESIGN
Guest identity and selective disclosure are enforced at the sensePoint — never on a central server. Only what the guest consents to share reaches the service provider: age verification, payment token, geo-fence confirmation. Nothing more.
9 US Patents Granted:
US 9,646,325 · US 9,858,597 · US 10,354,279 · US 10,410,249 · US 10,521,821 ·
US 10,565,621 · US 10,572,901 · US 10,915,927 · US 11,741,498
26 International Patents Granted: ·
32 countries incl. China, Hong Kong & Macau · Priority: May 2015
